Careers at The Wixroyd Group

We are currently looking for a Business Development Executive to join our established team in Chichester. This is an office-based role requiring a self-motivated and resilient individual to take responsibility for a geographical territory in the UK. Strong influencing and persuasive skills are required along with commercial awareness and the ability to cross-sell multiple product lines based on an understanding of the end user application. The ability to close and deliver sales is a paramount requirement.

Key Responsibilities

Responsibilities:

- Potentialise, prioritise and proactively maximise all sales opportunities with an agreed minimum value, dealing with large customer portfolio through B2B activity and key account management
- Win new business and maximise existing revenue streams through high performance telesales and excellent key account management, to build long term profitable relationships
- Effective use of questioning and listening techniques to understand the customer’s application requirements, ensuring cross selling and up selling from the Essentra product range
- Pro-active development of relationships with key accounts, through regular customer contact
- Prepare and follow up sales quotations to customers, - prospects and leads; liaising with Key Account Managers for conversion
- Undertake proactive telephone sales initiatives to grow sales; i.e. via telemarketing, cold calling, lapsed accounts with follow up of new prospects and leads
- Operate effectively within current policies and procedures relating to pricing, order entry, lead times and telephone call monitoring programme
- Develop effective working relationships with team members, internal departments and other Essentra companies
- Maintain accurate customer records in CE as well as sales development activities. Also, to participate in regular housekeeping as required
- Participate enthusiastically in specific projects and team activitiesh team leader and other team members to address issues and develop a wider range of skills
- Participate enthusiastically in specific projects and team activities
- Attend training sessions and participate in both our development programme and on-line training portal to develop knowledge, sales techniques and skills
- Complete all Be Remarkable modules and units in a timely manner
- Provide additional support for the team when required
- Develop comprehensive understanding of the Essentra Components product range, through regular training

Required Skills & Experience

Experience in B2B / Telesales
Experience in a similar commercial environment
Excellent Communication skills
Commercial awareness
Self-Motivated
Delivers to agreed commitments and objectives
Highly Organised and working to targets
Good interpersonal skills
Strong work ethic
Open to change
Team player
Minimum “A” Level Standard
Experience of OEM markets (desirable)
Manufacturing knowledge (desirable)
CRM experience (D365) (desirable)

What We Offer

Competitive salary
Discretionary annual bonus
Up to 5% matched pension contribution
Up to 4x annual salary life assurance
25 days annual leave plus bank holidays
Reward Gateway
Eyecare vouchers
UK Share Save Scheme
Cycle to work scheme
Employee Assistance Programme
Professional training contributions
Calendar of wellbeing events

Location: Office based - Chichester, West Sussex

As part of the Essentra Group, Wixroyd is one of the UK's biggest online engineering component suppliers and has gained a reputation for high quality, innovative products.
Continued year-on-year sales growth offers exciting opportunities for staff to work in a face paced, dynamic work environment where an employee's hard work and commitment are recognised.
We believe in "Delivering a Range of Endless Possibilities" for our customer, our colleagues and the company. As a company we acknowledge the part we play in satisfying the needs of our team members and will do our part to support you.

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be requested at interview.

How to Apply:
If you would like to apply for this position, please send your CV and covering letter to recruitmentemea@essentra.com

No agencies.

Would you like to be part of the UK’s leading supplier of engineering components to the design and engineering industry? Wixroyd is one of the UK’s biggest online engineering component suppliers and has gained a reputation for high quality, innovative products. This move offers exciting opportunities for staff to work in a fast paced, dynamic work environment where an employee’s hard work and commitment are recognised. We believe in “Delivering a Range of Endless Possibilities” for our customer, our colleagues and the company. As a company we acknowledge the part we play in satisfying the needs of our team members and will do our part to support you. The company has recently made significant investments in business systems designed to enable increased operational efficiencies and enable a digital centric sales strategy.

We are looking to recruit a confident and motivated person to join our customer services team. The responsibilities of the Customer Service Representative include providing high levels of service to our customers and fostering our ‘hassle free’ approach to the customer journey. The successful candidate will be self-motived and pro-active in the role, whilst dealing with customer enquiries promptly via phone or email and be able to manage and prioritise workloads effectively.

Key Responsibilities

Proactively keeping customers updated on existing orders and advise of delays as necessary
Processing orders in a timely manner on our internal CRM system
Liaising with colleagues, mainly our purchasing team, throughout to ensure smooth progress of orders through to distribution
Co-ordinating customer returns and credits
Ensure all internal and external customer queries are responded to in the agreed time scales
Respond to live chat enquiries promptly and resolve efficiently
Complete daily allocated tasks as per the Customer Services Team rota

Required Skills & Experience

Computer Literacy in Microsoft Word, Excel and Outlook with the ability to learn bespoke systems and programmes
Experience of sales order processing systems useful (full training on the job)
You will be friendly and ambitious with an excellent telephone manner and communication skills
You will work well under pressure and be able to keep up with a busy office atmosphere and enjoy working in a fast-pace environment
You will be confident and approachable
You will be able to deal with a large volume of sales calls/ customer queries
You will be able to process Sales Orders on our internal CRM quickly, accurately and efficiently
You will be flexible / multi- tasker
Great communicator
Problem solver
Organised & Process orientated
You will have the ability to know how to prioritise and deal with tasks as and when they come in
You will be pro-active and detail conscious / orientated.
Minimum grade C in English and Maths GCSE
Previous experience of working in a customer facing/focused role (preferred)
Experience in working in a B2B sales environment (desirable)

What We Offer

Competitive salary
Discretionary annual bonus
Up to 5% matched pension contribution
Up to 4x annual salary life assurance
25 days annual leave plus bank holidays
Reward Gateway
Eyecare vouchers
UK Share Save Scheme
Cycle to work scheme
Employee Assistance Programme
Professional training contributions
Calendar of wellbeing events

Hours of Work:

Our company operates on a two-shift basis (on-site) which rotates weekly, to ensure the best service for our customers.
Shift times are:
Week 1: Monday to Friday 8am to 4.30pm and Week 2: Monday to Thursday 9.30am to 6pm, Friday 8am to 4.30pm
Daily breaks are 2 x 15 minutes and 1 x 50 minutes.

Start Date: Immediate

Location: Office based - Chichester, West Sussex

Wixroyd (part of Essentra Plc) is one of the UK’s biggest online engineering component suppliers and has gained a reputation for high quality, innovative products.
Continued year-on-year sales growth has recently seen the business relocate to a purpose-built facility in Chichester, both the main distribution centre and new modern manufacturing now operate from the same location.
This move offers exciting opportunities for staff to work in a fast paced, dynamic work environment where an employee’s hard work and commitment are recognised.
We believe in “Delivering a Range of Endless Possibilities” for our customer, our colleagues and the company. As a company we acknowledge the part we play in satisfying the needs of our team members and will do our part to support you.

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be requested at interview.

How to Apply:
If you would like to apply for this position, please send your CV and covering letter to recruitmentemea@essentra.com

No agencies.